TERMS AND CONDITIONS FOR STOREMAX.AI
Last Updated: September 2026
1. Introduction and Agreement
Welcome to Storemax.ai ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, tools, software, lead generation services, and artificial intelligence (AI) integration solutions (collectively, the "Services").
By accessing our website or using our Services, you ("Client", "User", or "you") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree, you must not access or use our Services.
2. Description of Services
Storemax.ai provides business-to-business (B2B) services including, but not limited to:
AI Integration & Automation: Customising, deploying, and embedding AI agents, workflows, language models, automated response engines, and API connections into Client software, CRMs, and business infrastructure.
Lead Generation: Sourcing, qualifying, scoring, and routing prospective customer leads via automated systems, digital marketing campaigns, and data workflows.
Consulting & Implementation: Advisory, setup, and ongoing optimisation for AI-driven lead capture and business workflows.
3. Nature of AI Output & Performance Disclaimers
AI Model Characteristics: Our Services utilise machine learning models, natural language processing algorithms, and third-party AI platforms. AI outputs are probabilistic and assistive in nature.
No Guarantee of Accuracy: Outputs generated by integrated AI systems may occasionally contain errors, inaccuracies, or incomplete information ("hallucinations"). The Client is solely responsible for reviewing, verifying, and approving any AI-generated communication, content, or lead outreach prior to deployment or reliance.
No Revenue or Lead Volume SLA: Unless explicitly agreed upon in a separate written Master Services Agreement (MSA) or Statement of Work (SOW), Storemax.ai does not guarantee specific sales conversion rates, revenue figures, or a specific volume of leads. All lead generation and AI tools are provided on a best-efforts basis.
4. Client Obligations & Data Compliance
To enable Storemax.ai to perform the Services, you agree to:
Provide Necessary Access: Timely provide accurate credentials, API keys, systems access, and business documentation required for integration.
Lawful Basis & Marketing Compliance: Ensure that all customer databases, leads, and contact information provided to or gathered by Storemax.ai comply with applicable data protection laws, including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Opt-Outs & Consent: Maintain proper consent mechanisms and process unsubscribe/opt-out requests from prospects in a timely manner.
5. Third-Party Platforms & Infrastructure Dependencies
Third-Party Integrations: Our Services rely on external third-party software, Large Language Model (LLM) providers (e.g., OpenAI, Anthropic, Google), CRM systems, hosting providers, and messaging platforms.
Platform Changes & Outages: Storemax.ai is not liable for service interruptions, API modifications, price adjustments, policy shifts, or account suspensions enforced by third-party platform providers beyond our reasonable control.
6. Intellectual Property Rights
Storemax.ai IP: All proprietary algorithms, prompt libraries, workflow architecture, website content, software code, custom automation frameworks, trade marks, and branding associated with Storemax.ai remain the exclusive intellectual property of Storemax.ai.
Client IP & Data: The Client retains all ownership rights to its pre-existing business data, customer lists, brand assets, and proprietary workflows provided to Storemax.ai.
Restrictions: You shall not reverse-engineer, decompile, copy, sub-license, resell, or replicate Storemax.ai’s proprietary AI architecture or tools to build a competing product or service.
7. Fees, Payment, and Billing
Service Fees: Fees for website tools, recurring retainers, implementation packages, or lead generation campaigns are specified during onboarding or in your individual Service Order / Invoice.
Payment Terms: Unless otherwise agreed in writing, fees are payable in advance of service delivery or integration work. All amounts are exclusive of VAT where applicable.
Late Payments: We reserve the right to suspend AI integrations, lead feeds, or platform access if invoices remain unpaid after the due date.
8. Limitation of Liability
"As Is" Provision: Website content and self-service tools are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
Exclusion of Consequential Loss: To the maximum extent permitted by law, Storemax.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of business, platform bans, or loss of data arising from your use of the Services or AI-generated outputs.
Liability Cap: Storemax.ai’s maximum aggregate liability for any claims arising out of or related to these Terms or the Services shall not exceed the total fees paid by you to Storemax.ai in the twelve (12) months preceding the event giving rise to the claim.
9. Confidentiality
Both parties agree to protect and keep confidential any non-public, technical, financial, or business information disclosed during the course of using or providing the Services, and to use such information solely for fulfilling obligations under these Terms.
10. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Business Name: Storemax.ai
Email: [email protected]